Australian Embassy
Serbia, North Macedonia and Montenegro

Services for Australians-Consular Services


Passport and notarial services


Collection/Dispatch of Australian Travel Documents

Please note that the Australian Embassy in Belgrade can no longer post Australian travel documents to clients by registered mail using the local mail service.

All Australian passports applicants will have the option to either collect the passport from the Australian Embassy in Belgrade directly or make arrangement for a courier service ie. DHL, Fedex or other to have the passport collected from the Embassy and delivered to their home address. Please note that cost of the courier service is to be met by the applicant.

These arrangements have been introduced to ensure that Australian passports are delivered/ dispatched by most secure means.

The Frequent Traveller Passports

The Frequent Traveller Passport (FTP) will be discontinued from 1 December 2017.

The overall demand for FTPs has decreased as more countries are issuing electronic visas.

Information on passports and consular services is available below.


The Department of Foreign Affairs and Trade (DFAT) uses third-party software (Setmore) to manage consular appointments (notarial and passport services). Your personal information (including your name and contact details) will be collected by DFAT via Setmore to book your appointment and for related purposes. By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT’s behalf for these purposes. If this information is not collected, DFAT’s ability to arrange your appointment will be limited. Your personal information will be handled by Setmore in accordance with Setmore’s Privacy Policy, and by DFAT in accordance with DFAT’s Privacy Policy.”


Appointments for passport and notarial services can be made via our online booking service:


Appointments cannot be made by telephone or email.

The Australian Embassy can provide the following passport and notarial services.  Fees are applicable for most services:

- Passport applications

- Passport renewals

- Passport collections (no fee)

- Emergency passports (for emergency travel only, and subject to a 48-hour processing period)

- Witnessing of signatures (including for statutory declarations and drivers licence applications/renewals)

- Certifying a copy of a document

- Certificates of Not Impediment to Marriage

- Affidavits

- Apostilles


Payments for Passport and Notary Services (Serbia, North Macedonia and Montenegro)

As of November 1st 2017, all passport and notarial fees are payable only by debit or credit card at the Embassy. 

Cards that are accepted by the embassy include the Dina Card, Visa, Visa electron, MasterCard and Maestro. All payments will be processed in Serbian Dinars (RSD).

For those not in Serbia, a Credit Card Authorisation Form is attached (FORM).

For customers ouside Serbia, there is a possibility to make a bank transfer in EUR. Please get in touch with the Embassy or Consular Office in Skopje (North Macedonia) if you wish to use this option.

Appointments for consular and passport services must be made via our online booking system. Appointments cannot be made by telephone or email.


Consular services

It is important to recognise what the Australian Government can and cannot do for Australians overseas:

Australians in need of consular assistance overseas can contact the Department of Foreign Affairs and Trade on the following telephone numbers:

During Embassy office hours:      +381 11 3303 400 (Belgrade)

Outside Embassy office hours:    +61 2 6261 3305 (Canberra)

                                                                  +61 421 269 080 (SMS)


Consular services in the Republic of North Macedonia

Our Honorary Consul in Skopje may be able to assist you in case of a consular emergency in the Republic of North Macedonia.  His contact details are:

Australian Consulate
Londonska 11 B
Skopje 1000
North Macedonia

Tel: +3892 3061 114
Fax: +3892 3061 834

The Australia Consulate in Skopje office hours are from 08:30 to 16:30 Monday to Friday.



For many customers outside of Australia including Serbia the Centrelink free call number (+612 3 6222 3455) is not available. If customers in these countries would like to be called back by Centrelink they should send an email (with their name, customer reference number, telephone numbers and query) or call Centrelink and ask the Customer Service Officer to call back.



The Australian Embassy is aware of the current policy by the Serbian authorities to retain foreign driver's licences when an application is made for a Serbian driver's licence. Any Australian driver's licences received at the Australian Embassy are sent to the relevant Australian state or territory's road authority. Licences cannot be collected at the embassy.

Further information on Australian Driver's licence applications.


Personal information provided to the Department of Foreign Affairs and Trade (DFAT) is protected by law, including the Privacy Act 1988. We may collect, use and disclose your personal information, including to overseas recipients where we reasonably believe it is necessary, to provide you with consular assistance. Important information about the privacy of your personal information is contained in our Consular Privacy Collection Statement, which you should read and understand. Copies of the Statement are available at or by requesting a copy from the Department.


Travel information for Australians

Get the latest travel advisories and other traveller hints from the Department of Foreign Affairs and Trade

On-line registration for Australians overseas

We encourage use of this online registration service by Australians planning to reside overseas for extended periods, and those travelling to locations where there are security risks.

Useful Information

Former residents

A gateway to information about Australian benefits, payments and services 

Returning to Australia

Handy information for Australians or residents returning from a holiday or moving back to Australia.

Taking cats and dogs to Australia