COVID 19 – Important information for Australians
We now advise all Australians not to travel overseas. If you can't or decide not to return to Australia, follow the advice of local authorities and minimise your risk of exposure, including through self-isolation.
The Embassy remains open but is operating with a reduced in-office team and reduced opening hours (09:00 am to 1:00 pm) due to COVID-19 disruption. Client services are strictly by appointment only and limited to emergency passport and notarial services only. If your matter is not urgent, please postpone the appointment.
To book an appointment, go to https://serbia.embassy.gov.au/bgde/consular.html. If you can't find an appointment and it's urgent, call our office on +381 (0)11 3303 400.
Our ability to provide the full range of consular services is limited at this time. But we'll do our best. Read our Consular Services Charter for what services we can and cannot provide https://www.smartraveller.gov.au/consular-services/consular-services-charter.
After hours please call +61 2 6261 3305.
Welcome to the Australian Embassy in Belgrade
Welcome to the website of the Australian Embassy in Belgrade. Here you will find information on how to contact us, advice on the range of consular and passport services available to Australians, information on visa and citizenship arrangements, and general information about Australia.
If you wish to learn more about Australian foreign, trade and development policy or our bilateral relationships we encourage you to explore the Department of Foreign Affairs and Trade website.
If you would like regular updates on the work the Australian Embassy does in Serbia, North Macedonia and Montenegro, please follow us on Facebook .
Our sincere thanks to everyone who has contacted us offering messages of support, condolence and solidarity around the devastating bushfires in Australia. For further information about the current bushfire situation, donating to bushfire relief, and offers of assistance, please see below.
Details on the current bushfire situation
For information about the current bushfire situation, please visit the relevant state or territory emergency management website:
- New South Wales: https://www.emergency.nsw.gov.au/
- Victoria: https://www.emv.vic.gov.au/
- Queensland: https://www.disaster.qld.gov.au/Pages/default.aspx
- Western Australia: https://semc.wa.gov.au/
- South Australia: https://www.safecom.sa.gov.au/site/emergency_management.jsp
- Tasmania: http://www.dpac.tas.gov.au/divisions/osem
- Northern Territory: https://nt.gov.au/emergency
- Australian Capital Territory: https://esa.act.gov.au/
Bushfire relief donations
We have received a large number of enquires asking about organisations that are receiving donations. The following Australian charities are accepting donations for bushfire relief:
- Australian Red Cross: www.redcross.org.au
- The Salvation Army: www.salvationarmy.org.au
- St Vincent de Paul: www.vinnies.org.au
- NSW Rural Fire Service: www.rfs.nsw.gov.au
- Country Fire Association of Victoria: www.cfa.vic.gov.au
- South Australia Country Fire Service: www.cfsfoundation.org.au
- Wires (injured animals): www.wires.org.au
Concerns for friends and family in Australia
If you are unable to contact family and friends in Australia, you can contact: Australian Red Cross – ‘Register.Find.Reunite’: This service registers, finds and reunites family, friends and loved ones after an emergency - https://register.redcross.org.au
Offers of assistance
The Australian Government continues to receive offers of assistance from the global community, domestic organisations, groups and individuals. These requests are being worked through in close consultation with the states and territories to determine the best options to support our emergency service personnel and fire-affected communities.
DAP - CALL FOR PROJECT PROPOSALS
Dear DAP applicants,
Thank you for your interest in the Australian Embassy’s Direct Aid Program.
We would like to inform you that final selection of projects that will be supported though 2019-20 Direct Aid Program (DAP) has been completed and are listed below.
The Embassy of Australia received more than 100 applications and evaluated them in line with our DAP strategy and guidelines.
We congratulate successful applicants and look forward working with them.
Also, we encourage those who have not been successful this year to monitor our Embassy’s activities and use opportunity to apply for funds in future years.
Here is the list of projects that will be supported through DAP in 2019-20:
1. Civic education for human rights (Civic Initiatives, Belgrade, Serbia)
2. Strong women-strong village (Women’s Forum Prijepolje, Serbia)
3. Empowering social and financial girls status (Pomoc deci, Belgrade, Serbia)
4. They can do it (Association of Business Women, Valjevo, Serbia)
5. Recycling for beginners – environmental workshop education for children (Centre for Positive Youth Development, Belgrade, Serbia)
6. Freedom from violence is a basic human right (Centre for Hope, Skopje, North Macedonia)
7. Reconciliation through insider mediation (Centre for intercultural dialogue, Kumanovo, North Macedonia)
8. Human UP (European Association for Law and Finance, Podgorica, Montenegro)
Please help the Australian Government improve its new Digital Assistant online chat for Visa and citizenship enquiries
We are currently trialling a new Digital Assistant online chat that will make it easier and faster to find answers to Australian visa and citizenship questions.
The Digital Assistant trial will be available on the Australian Government’s Immigration and Citizenship website pages (https://immi.homeaffairs.gov.au) for approximately three months.
We are asking for your help to improve the Digital Assistant by using it as much as possible throughout the trial for your Australian visa and citizenship questions, and sending any feedback you have on the Digital Assistant. Feedback can be provided by clicking on the blue feedback tab at the bottom of the screen.
You can open the Australian Visa and Citizenship Digital Assistant by clicking on the ‘Digital Assistant’ orange tab located at the bottom right hand side of the screen on our Immigration and Citizenship webpages.
For more information on our trial Digital Assistant go to www.homeaffairs.gov.au
Smartraveller has the latest, authoritative travel advice so you can be informed and prepared about overseas travel. Subscribe to receive travel advice updates - by simply supplying your name and email address – straight to your inbox.
You can now also subscribe to the new SMS service - by supplying your mobile number – to receive critical alerts in the event of a crisis overseas.
In a crisis, Smartraveller will activate a crisis page on its website. It will make it easier for you or someone you know to contact the Australian Government if you need help. It will supplement the consular emergency hotline.
Visit www.smartraveller.gov.au to subscribe or connect with Smartraveller on Facebook and Twitter.
As part of the update we no longer ask Australians to register their travel before departure.
From November, Smartraveller’s registration system will activate only when there’s a crisis overseas.
The service we provide to Australians in difficulty overseas is not changing.
As always, we encourage Australians overseas to stay in touch with friends and family and let them know you’re safe.
If you need immediate assistance, you can call the Consular Emergency Centre on +61 2 6261 3305 from overseas or 1300 555 135 from within Australia.
HOME AFFAIRS EUROPE SERVICE CENTRE PHONE NUMBERS ARE NO LONGER IN OPERATION
The Australian Government Department of Home Affairs Europe Service Centre phone numbers are no longer in operation. Home Affairs have a new Global Service Centre (GSC) providing longer opening hours and shorter wait times. For more information visit Home Affairs website or The Australian High Commission websites.
Payments for Passport and Notary Services (Serbia, North Macedonia and Montenegro)
All passport and notarial fees are payable only by debit or credit card at the Embassy.
Cards that are accepted by the embassy include the Dina Card, Visa, Visa electron, MasterCard and Maestro. All payments will be processed in Serbian Dinars (RSD).
For those not in Serbia, a Credit Card Authorisation Form is attached (FORM), as well as word form (FORM).
For customers ouside Serbia, there is a possibility to make a bank transfer in EUR. Please get in touch with the Embassy or Consular Office in Skopje if you wish to use this option.
Appointments for consular and passport services must be made via our online booking system. Appointments cannot be made by telephone or email.
Our current passport fees can be found at passport fees.
Appointments for passport and notarial services at the Australian Embassy in Belgrade can be made via our online booking service. Appointments cannot be made by telephone or email.
A link to the service can be found on our “Services for Australians Overseas” page.
Please also see this page if you require emergency consular assistance.